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Cross-cultural Awareness Training for Adults
Working Effectively with Locals |
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This workshop equips employees involved in international business (e.g. international assignees, business travelers and local employees dealing with international colleagues) with customized information and focused business strategies to work effectively within a specific country in Asia. |
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What You will Learn |
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Participants learn how the national business culture shape business practices, especially: government-business relationship, decision-making process, relationship and time orientation and communication patterns. |
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Part I : Understanding one’s own cultural assumptions |
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Through an interactive session with the trainer, participants learn about their cultural and personal profiles on the following dimensions of culture: time orientation, hierarchy, decision-making, risk-taking, communication style and leadership. |
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Part II : Understanding the local mindset |
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- We get participants to share their first impressions of the local culture. We then discuss how the local community perceive foreigners, highlighting similarities and differences in perceptions.
- We explain the whys behind these differences by looking at the history,geography, demographics and values of the destination country.
- We discuss the “Do’s and Don’ts” to minimize cultural faux-pas.
- We work together with the participant to devise strategies to build good rapport and overcome possible clashes when interacting with locals.
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Part III : Insights into Business Operations in Destination Country |
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This section includes the following, as applied to the participant’s business context:
- Business etiquette (e.g. seating arrangements, exchanging name cards, gift-giving)
- Communication strategies (e.g. body language, addressing a client)
- Boardroom and workplace culture (e.g. hierarchy, silences)
- Cross-cultural teambuilding (e.g. leadership, authority, coercion)
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Part IV : Communicating with the locals |
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- We introduce participants to the first 50 survival words or phrases in the local language.
- Participants learn how to communicate effectively with the locals both in the local language as well as in English.
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Part V : Putting it all together in an Action Plan |
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- Participants make a list of key tasks participants need to accomplish in the first 3 months.
- Participants outline the steps they would normally take to achieve these goals.
- Trainer works with participants to identify if any adjustment in approach is needed to accomplish these tasks successfully in the new culture.
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| Program Features |
- 6h (1 full day or 2 half days)
- Pre-departure or Post-arrival
- Individual or Group
- 1 Cross-cultural Trainer and at least 1 Home country Presenter
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