Cross-cultural Awareness Training for Adults
Living and Working with Locals |
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This workshop provides expatriate employees and their family members with the critical information to “thrive, not just survive” in the destination country. It also provides an opportunity to raise and address any concerns they may have or any challenges they are likely to encounter, thereby easing the transition and ensuring assignment success in the long-term. |
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What You will Learn |
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The assignee walks out of the training room with customized information and focused business strategies to work effectively in the destination country. |
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Part I : Understanding one’s own cultural assumptions |
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Through an interactive session with the trainer, participants learn about their own cultural and personal profiles on the following dimensions of culture: time orientation, hierarchy, decision-making, risk-taking, communication style and leadership. |
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Part II : Understanding the local mindset |
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- We get participants to share their first impressions of the local culture. We then discuss how the local community perceive foreigners, highlighting similarities and differences in perceptions.
- We explain the whys behind these differences by looking at the history,geography, demographics and values of the destination country.
- We discuss the “Do’s and Don’ts” to minimize cultural faux-pas.
- We work together with the participant to devise strategies to build good rapport and overcome possible clashes when interacting with locals.
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Part III : Anticipating and minimizing Culture Shock |
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- Building on the experiences of past and present expatriates in the destination
country, we discuss challenges the new expatriate family may encounter.
- We explain the various stages of adjustment while living abroad and introduce methods the family can employ to anticipate and minimize major adjustments, such as "culture shock."
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Part IV : Getting things done in the destination country |
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- The nature of topics we are likely to discuss includes: etiquette, gift-giving,
banking, entertainment, eating out, neighborhood breakdown, getting around the city, expatriate support networks and more.
- Additionally, participants are provided with our ‘Welcome Pack’ that includes: street directory, city maps, phrasebook, relevant publications, and Important contact lists.
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Part V : Insights into Business Operations in Destination Country |
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This section includes the following, as applied to the participant’s business context:
- Business etiquette (e.g. seating arrangements, exchanging name cards,
gift-giving)
- Communication strategies (e.g. body language, addressing a client)
- Boardroom and workplace culture (e.g. hierarchy, silences)
- Cross-cultural teambuilding (e.g. leadership, authority, coercion)
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Part VI : Communicating with the locals |
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- We introduce participants to the first 50 survival words or phrases in the local language.
- Participants learn how to communicate effectively with the locals both in the local language as well as in English.
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Part VII : Putting it all together in an Action Plan |
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- Participants make a list of key tasks participants need to accomplish in the first 3 months.
- Participants outline the steps they would normally take to achieve these goals.
- Trainer works with participants to identify if any adjustment in approach is needed to accomplish these tasks successfully in the new culture.
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| Program Features |
- 6h (1 full day or 2 half days)
- Pre-departure or Post-arrival
- Individual or Group
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