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International Business
Global Business Culture for Asian Employees |
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Description of Program |
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This workshop prepares organizations and employees involved in international business to work effectively with multicultural or multinational counterparts based in a different geographic location.
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What You will Learn |
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- Participants learn how their cultural variances influence their decision-making processes, communication patterns, organizational structures, and orientations to time and risk.
- They also learn to reconcile cultural differences for effective job performance by making allowances for the needs of their international colleagues or by being prepared to relax personal cultural prejudices.
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Aim of Program |
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At the end of the course, participants will start to develop a global mindset. They will be better prepared to work effectively across national borders through increased awareness of cultural differences and their impact on day-to-day business interactions. |
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Benefits of Program |
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For Organizations:
- Starts the process of global mindset development for optimizing employee
performance across cultures.
- Enhances global effectiveness of employees, adapting to individual styles
and corporate systems.
- Fosters better employee productivity as members of an international
organization.
For Employees:
- Understand the impact of cultural differences on the ability to function effectively across national borders.
- Recognize the impact of culture on communication, management practices, and work relationships.
- Develop strategies for more effective management of their job functions across cultures.
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Content of Program |
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Part I : Understanding one’s own cultural assumptions |
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| Through an interactive session with the trainer, participants learn about their cultural and personal profiles on the following dimensions of culture: time orientation, hierarchy, decision-making, risk-taking, communication style and leadership. |
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Part II : Understanding the mindset of international counterparts |
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- We get participants to share their first impressions of the target culture. We then discuss how the target community perceives foreigners, highlighting
similarities and differences in perceptions.
- We explain the whys behind these differences by looking at the history, geography, demographics and values of the target country.
- We discuss the “Do’s and Don’ts” to minimize cultural faux-pas.
- We work together with participants to devise strategies to build good rapport
and overcome possible clashes when interacting with people from the
target culture.
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Part III : Insights into business operations in the target culture |
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- Communication strategies (e.g. body language, addressing a client)
- Boardroom and workplace culture (e.g. hierarchy, silences)
- Cross-cultural teambuilding (e.g. leadership, authority, coercion)
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Part IV : Communicating with nationals from the target culture |
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- We introduce participants to the significance of names (male or female, possible ethnic background, etc) among people in the target culture.
- Through an overview of the local language (e.g. German), participants learn how to properly pronounce the names of people from the target culture (Germany).
- Participants learn greeting phrases and titles used to address people from
the target culture.
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Part V : Putting it all together in an Action Plan |
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- Participants make a list of key tasks they need to accomplish post-training.
- Participants outline the steps they would normally take to achieve these
goals
- Trainer works with participants to identify if any adjustment in approach
is needed to accomplish these tasks successfully in the target culture.
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Program Features |
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- Program duration: 6h (1 full-day or 2 half days)
- Focuses on maximum 2 countries/cultures at one time
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